At GoVoyage Hospitality Private Limited ("GoVoyage Hospitality," "we," "us," or "our"), we value the privacy of our users and customers ("you" or "your") and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you access and use our website, https://www.govoyagehospitality.com, as well as our related services and applications (collectively, the "Services"). The effective date for the enforcement of the privacy policy will be from and onwards 1st of August, 2023. 

• Information We Collect

We may collect the following types of information when you interact with our Services:

• Personal Information:
  • Contact information, such as your name, email address, phone number, and mailing address.
  • Payment information, such as credit card details and billing address.
  • Identification information, such as government-issued identification (e.g., passport or driver's license) for reservation and check-in purposes.
  • Demographic information, such as age, gender, and preferences, which helps us improve our services.
• Usage Information:
  
  • Device and browsing information, including IP address, browser type, operating system, and geolocation data.
  • Website usage data, such as pages visited, actions taken, and the time spent on our website.
• Cookies and Similar Technologies: 
  • We may use cookies, web beacons, and other similar technologies to collect information about your interactions with our Services. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information collected for the following purposes:

• Providing Services: To process your reservations, manage bookings, and deliver the hospitality services you request.
• Improving Services: To understand how you use our website and services, identify areas for improvement, and optimize user experience.
• Communication: To send you updates, newsletters, promotional materials, and important service-related information.
• Legal Obligations: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Protecting Rights: To protect the rights, property, or safety of GoVoyage Hospitality, our users, or others.

Information Sharing and Disclosure

We may share your information under the following circumstances:

• Service Providers: We may share your personal information with third-party service providers who assist us in providing the Services. These service providers are required to maintain the confidentiality of your information and are restricted from using it for any other purpose.
• Business Partners: We may share your information with business partners who collaborate with us to offer joint promotions or services. Your data will be handled in accordance with this Privacy Policy.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or enforceable governmental request.
• Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred as part of the transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

Your Choices and Rights

• Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.

• Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us at [email protected]

• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
  
  

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to such external sites. We recommend reviewing the privacy policies of those websites before providing any personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will indicate the latest revision. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected]

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Services.